A Case Study at Quedos
Quedos, a billiard table manufacturer based in Australia, is known for their commitment to quality and customer satisfaction. Recently, the company had the opportunity to showcase their skills by completing a custom project for a satisfied customer. This project was a great opportunity for Quedos to demonstrate their ability to execute a custom project with skill and precision. The customer, requested specific etchings on each of the six cushions of their billiard table.
Quedos has been in the business of building billiard tables for over 20 years. The company uses only the best materials available and employs skilled craftsmen who take great pride in their work. They have a reputation for building high-quality tables that are built to last. The company’s goal is to build tables that not only look great but also play great.
Customers who choose to purchase a Quedos table can expect the highest level of customer service. The company also offers a wide range of options to customise their tables, which can include everything from the size and colour of the felt to custom etchings on the cushions. The company’s sales team is experienced and knowledgable, and they work closely with customers to ensure that they are completely satisfied with their purchase.
The customer requested specific etchings on each of the six cushions of their billiard table, a unique and challenging request that Quedos was able to execute with skill precision. The result was a beautiful, that exceeded the customer’s expectations, a one-of-a-kind billiard table. Quedos’s recent custom project was a great opportunity for the company to showcase their commitment and skills to quality.
Project Description
Most recent testimonial.
The customer contacted Quedos to inquire about a custom billiard table. The customer was pleased with the design and decided to move forward with the project. After discussing the customer’s specific needs and preferences, Quedos proposed a design that incorporated the requested etchings on each of the six cushions.
Quedos constructed the billiard table using high-quality materials, including solid jarrah wood for the frame and legs and felt for the playing surface. The etchings on the cushions were carefully done by hand, ensuring that each one was of the highest quality and unique.
“It’s been a few days since we took receipt of the billiard table we ordered from you more than a year ago. COULD NOT BE HAPPIER. The job is a customization of the table on the QUEDOS website due to the etchings I requested on each of the 6 cushions. Hate needles so my ‘tattoos’ are going to remain on this planet when that day comes, COUNTRY; HOPE; FAMILY; LOVE; PLAY; ΔΗΛΑΔΗ. My pillars of life in Australia. The last one is my grandfather’s nickname (and my namesake) given by villagers at the cafe (kafenio) during the Second World War.”
Outcome
After taking receipt of the billiard table, the customer was extremely satisfied with the final product. In a testimonial, the customer stated, “It’s been a few days since we took receipt of the billiard table we ordered from you more than a year ago. Could Not Be Happier. The job is a customization of the table on the QUEDOS website due to the etchings I requested on each of the 6 cushions.”
“Rob tackled the etchings requested with remarkable professionalism and aplomb. We wish him and all the team health and happiness in years to come. As we do all who live in this wonderful part of the world we call Australia. We would have no hesitation to recommend QUEDOS to anyone who wants to purchase a timeless legacy, called a Billiard Table. Thanks from the bottom of my heart for making the journey smooth and working not just for me, but with me, a rare privilege indeed.”
Conclusion
The company’s ability to successfully execute a custom project, while using high-quality materials and skilled craftsmanship, resulted in a happy customer and a beautiful, one-of-a-kind billiard table. This project serves as a testament to Quedos’s commitment to quality and customer satisfaction.
They are experts in their field and are dedicated to providing their customers with the best possible experience. In conclusion, Quedos is a reputable and reliable billiard table manufacturer, known for their commitment to quality and customer satisfaction. Their recent custom project is a testament to their dedication, skills and serves as an example of the level of craftsmanship and customer service that customers can expect when purchasing a Quedos table.
